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Frequently asked questions about Kometa Casino

Short answers to the questions players ask most often.

Here are the answers to the most popular questions. If you did not find yours, contact customer support - it works around the clock.

FAQ

1. How do I register at Kometa Casino?

Click “Sign up”, enter your e-mail or phone, create a password, choose a currency and confirm you are 18+. Step-by-step instructions are on the registration and login page.

2. What documents are needed for verification?

An identity document and proof of your payment method. Sometimes proof of address is also requested.

3. How long do withdrawals take?

Requests are processed within 24 hours; crediting depends on the method: crypto and e-wallets are faster, cards take up to 1-3 working days. More on deposits and withdrawals.

4. What is wagering?

It is a multiplier showing how much you need to bet before a bonus can be withdrawn. For example, a 100-unit bonus with x35 wagering requires bets totalling 3,500 units. See the article how bonus wagering works.

5. What cashback does Kometa Casino offer?

From 3% at the start to 20% on the highest loyalty levels. Terms are on the bonuses and promotions page.

6. Can I play on my phone?

Yes, the website is optimised for smartphones, and there are app options for Android and iOS. More in mobile version.

7. How do I protect my account from hacking?

Use a unique password and two-factor authentication, and log in only from your own devices. See how to protect your account.

8. How do I set a deposit limit?

In the responsible gaming section of your profile settings you can set deposit, bet and time limits or take a break. More on responsible gaming.